Are you fed up with doing cold calling to market your SaaS business?

Are you irritated with calls getting hung up within the first 30 seconds of a call?

Do you need an impactful, less time-consuming, and result-giving marketing approach?

If yes, guys, where have you been? We have been waiting for you for so long!

We have the solution that you were looking for, and it is SaaS Video Marketing.

SaaS video marketing is a highly effective strategy that brings various advantages to businesses. It is a social proof that provides enhanced communication, boosts conversion rates, gets the most engagement, offers SEO benefits, improves customer support, and provides versatility and accessibility.

So, scroll down and read the blog till the end.

Get Started with SaaS Video Marketing

Videos are a great way to do marketing for your business. To understand the importance of video, you should be aware that explaining your product / service through video can help you in various ways. 

This includes promoting your brand in a short amount of time, leading to an increase in B2C OR B2B sales, leading to increased customer retention, and whatnot.

Here we have brought you five basics to get started with your best SaaS video marketing plan.

1. Identify the target audience 

To create impactful SaaS marketing videos, it's crucial to have a deep understanding of your aimed audience.

This understanding allows you to craft different types of marketing content that resonates with them. Those ways to use videos in marketing include how-to videos, product demo videos, explainer videos, video testimonials, etc.

Thus, get a chance to address their issues and capture their interest in an effective way.

  • The first step is thorough research and analysis of your ideal customers. Dive into their demographics, behaviors, and preferences.
  • Understand their specific challenges, goals, and motivations related to your SaaS product or service. 
  • Through customer surveys, interviews, market research, or analyzing data from your existing customer base, you can conduct this research.
  • By gaining insights into your aimed audience's needs and interests, you can tailor your video content to speak directly to them. 
  • You should also consider the language, tone, and style that best resonates with your audience. 
  • Develop a clear understanding of your audience's pain points and how your SaaS solution can address those challenges.

2. Set Video marketing objectives 

Identifying your goals upfront will guide your video creation process. It will also ensure that your content is focused and effective in achieving the desired outcomes.

  • Start by determining your goals with your SaaS marketing videos. Do you aim to increase brand awareness and reach a wider audience? Are you looking to drive conversions and generate leads? Do you want to educate your audience about your SaaS product or service and its unique features? Or your goal is to enhance customer loyalty and retention.
  • Once you have identified your objectives, ensure they are specific and measurable. For example, do not state a broad goal like “increase brand awareness.” Instead, define it further by setting a measurable target: “increase website traffic by 20% in the next quarter.” This specificity will help you track and check the success of your video marketing efforts.
  •  Having clear objectives will guide your decision-making throughout the video creation process. It will influence the content, messaging, tone, and call-to-action in your videos.
  • For instance, if your goal is to drive conversions, your videos should focus on highlighting the key benefits and unique selling points of your SaaS solution. It should also provide a compelling call to action that prompts viewers to take the desired action.

3. Create a captivating SaaS marketing video

One of the best practices in creating an impactful video is crafting a compelling script. A script that communicates the unique selling points of your software.

  • Start by identifying the core features and benefits of your SaaS product that set it apart from competitors. These key points should be the focus of your script. They should highlight how your software solves the challenges of your aimed audience.
  • Try incorporating engaging visuals, animations, and storytelling techniques into your video. This will help to capture viewers' attention and maintain engagement, 
  •  Visual elements play a vital role in conveying your message in an effective way. Use appealing graphics, vibrant colors, and eye-catching animations to create an eye-catching experience for your viewers.
  • Storytelling can also be a powerful tool to connect with your audience emotionally and make your message more relatable and memorable.
  • It's essential to keep it concise and informative. Generally, shorter videos perform better, so aim for 60 to 90 seconds. This allows you to deliver your message and hold viewers' attention throughout the video.
  • Ensure the video is appealing using high-quality visuals, professional animations, and a cohesive visual style that aligns with your brand. This will contribute to a polished and professional look, leaving a positive impression on your audience.
  • Along with visuals, consider incorporating other audio elements, such as background music or voiceovers. These can enhance the complete viewing experience and help reinforce your message.
  • Throughout the video, maintain a balance between being informative and visually captivating. Provide clear and concise information about your software's features and benefits, but avoid overwhelming viewers with excessive technical details. 

4. Choose the right video marketing platform for your SaaS 

Selecting the right platform for video marketing for SaaS is important for the success of your SaaS video marketing campaign. Thus, to boost your SaaS sales. 

  • Evaluate the platform's features and functionality. Look for essential features such as the ability to upload and share videos, customization options, embedding capabilities, and compatibility with different devices and browsers.
  • Consider whether the platform provides features that align with your marketing needs. These include call-to-action buttons, annotations, or interactive elements that can enhance viewer engagement and drive conversions.
  • Audience reach is another crucial aspect to consider. Look for platforms with a significant user base within your industry or niche that can help you reach a larger and more relevant audience.
  • Analytics capabilities are essential for tracking the performance of your videos and gaining insights into viewer behavior. 
  • Check the platform's analytics tools, such as video views, engagement metrics, audience demographics, and conversion tracking. These insights can provide valuable data for optimizing your video marketing strategy and measuring the success of your campaigns.
  • Integration is another factor to consider, especially if you plan to incorporate your videos into your existing marketing ecosystem. Check whether the platform integrates smoothly with your website, email marketing tools, customer relationship management (CRM) system, or any other platforms you use. 
  • Consider the preferences of your aimed audience when selecting a platform. For example, if your audience uses YouTube for video consumption, it may be wise to focus on that platform. But, if you are targeting a more professional audience, platforms like Vimeo or Wistia, known for their high-quality and customizable player, may be a better fit.
  • Align your choice of platform with your marketing objectives. Selecting a platform that aligns with your objectives can help you optimize your video marketing efforts and achieve better results.

5. Analyze your SaaS video content performance

Once your SaaS marketing videos are live, it's crucial to track and analyze their performance. 

  • Try to analyze viewer engagement metrics such as average watch duration, drop-off points, and viewer interaction. This data can help you understand which parts of the video resonate with your audience and which areas need improvement.
  • Tracking click-through rates and conversion rates allows you to measure the impact of your SaaS marketing videos on driving desired actions, such as website visits, sign-ups, or purchases. 
  • By monitoring these metrics, you can assess the effectiveness of your call-to-action, the clarity of your message, and the complete persuasiveness of your video.
  • Continuous monitoring and optimizing your videos based on performance data can enhance viewer engagement and increase conversions. Thus, it can drive better results for your business.

How SaaS Video Marketing is different

1. Technical and Complex Concepts 

SaaS products often involve complex technical concepts that may require help to grasp. 

Thus, using video in your SaaS marketing or SaaS product marketing excels at simplifying these concepts through engaging visuals, animations, and clear explanations. 

By breaking down complex ideas into digestible content, SaaS brand videos make it easier for the audience to understand the value and functionality of the software.

2. Absence of physical product 

Unlike traditional marketing, SaaS video marketing faces the challenge of promoting intangible products or services. There is no way to show your product in action physically. 

Instead, SaaS videos use storytelling, customer testimonials, and screen recordings to showcase the software's features, benefits, and user experience. 

This approach allows potential customers to visualize how the software can address their needs without physically interacting with it. 

3. Recurring purchase

One of the distinguishing factors of SaaS business models is the recurring buying structure. 

Customers subscribe to the software on a recurring basis. Thus, making it essential for SaaS video marketing to emphasize the long-term value and benefits of the subscription. 

SaaS videos often highlight scalability, cost-efficiency, and regular updates with the subscription. In the end, it entices customers to commit to an ongoing relationship.

4. More about promises than products 

SaaS video marketing revolves around the promises and outcomes that the software delivers rather than solely focusing on the product itself. 

SaaS videos highlight the transformative power of the software. Thus, emphasizing how it solves specific issues, streamlines workflows, and enhances productivity.

By showcasing the results and benefits, SaaS videos create a compelling narrative that resonates with the audience.

5. Very specific target audience 

Unlike broad consumer products, SaaS solutions cater to a specific and right target audience or niche. SaaS video marketing focuses on understanding the unique challenges and requirements of this specific audience. 

By crafting targeted and personalized online video content, SaaS marketers can address the issues, concerns, and goals of their ideal customers. 

This tailored approach allows for more effective communication and engagement. Thus, driving higher conversions and customer satisfaction.

Success stories of best SaaS Video Marketing

1. Case Study: Dropbox – Increasing ROI with an impactful explainer video

Company Overview

Dropbox is a cloud storage and file-sharing service. It revolutionizes how individuals and businesses store and access digital files. 

With a user-friendly interface and seamless synchronization across devices, Dropbox gained popularity as a convenient solution for file management.


After experiencing a setback with their AdWords campaign, Dropbox sought a more effective approach to attract and convert new customers. 

They recognized the power of SaaS explainer videos in simplifying complex concepts. Thus, the company wanted to use this medium to educate potential customers about their service's key benefits. 


To address its goal, Dropbox decided to invest in a video format of an explainer that would provide a comprehensive overview of its platform and highlight its unique selling points.

The video aimed to engage viewers, educate them about the features and functionality of Dropbox, and create a compelling call-to-action for conversion. 

The implementation process involved the following steps:

  • Conduct thorough research on the aimed audience to understand their pain points and preferences.
  • Collaborating with a professional video creation team to develop a script and storyboard conveying Dropbox's value proposition. 
  • Creating eye-catching animations and incorporating clear and concise messaging. This was to ensure maximum viewer comprehension. 
  • Adding strong branding elements to reinforce Dropbox's identity and instill trust in the audience. So that they can feel connected to the SaaS brand.


The results of Dropbox's video campaign exceeded expectations. Here are the key outcomes: 

  • A remarkable 10% conversion rate indicated a significant number of viewers were motivated to take action and become paying customers.
  • The video played a pivotal role in generating an additional 100 million customers, showcasing the immense impact of the video on Dropbox's growth.
  • The video yielded an impressive return on investment (ROI) of $48 million in extra revenue. Thus, demonstrating the noticeable financial impact of a well-executed strategy for video marketing.

2. Case Study: JellyFish – Boosting sales with an effective explainer video

Company Overview

Jellyfish is a freight management company that offers innovative solutions to businesses in the logistics industry. With a strong focus on efficiency and customer satisfaction, Jellyfish strives to provide exceptional services to their clients.


Jellyfish aimed to improve its sales efforts and secure new clients by creating an engaging explainer video.

They aimed to introduce potential clients to their services, highlight the benefits of working with Jellyfish, and establish trust and credibility. 


To create a compelling explainer product video, Switch Video worked to understand their concept, services, and desired outcomes. 

  • The video was designed to captivate viewers and maintain their interest throughout.
  • Switched Video combined engaging visuals, clear explanations, and a concise narrative to showcase JellyFish's unique selling points.
  • By incorporating basic marketing tactics, we ensured the video resonated with the target audience and showcased JellyFish as a reliable and innovative solution.


The impact of the explainer surpassed Jellyfish's expectations. Follow the points to know the exact situation.

  • Despite reaching out to a potential client through cold calling, the video played a crucial role in converting an $800,000 deal.
  • The client, who had no prior knowledge of Jellyfish, was captivated by the video's effectiveness and simplicity.
  • The video successfully conveyed Jellyfish's concept, highlighting the ease of using their services and the benefits over competitors.
  • By focusing on key points and creating an engaging and informative video, Jellyfish's message resonated with the client, leading to a successful sale.

3. Case Study: Jotform – Driving brand awareness and engagement with an explainer video

Company Overview

Jotform is a leading online form builder that enables individuals and businesses to create customized and professional forms for various purposes. With a user-friendly interface and powerful features, Jotform helps streamline data collection and improve workflow efficiency.


Jotform aimed to increase brand awareness and engagement by using an explainer as the foundation of its YouTube campaign.

They decided to capture the attention of their aimed audience, drive traffic to their landing page, and generate meaningful interactions with potential customers. 


To achieve their goal, Jotform collaborated with a video creation team to create an engaging and informative explainer.

  • The video showcased the key features and benefits of using Jotform. Thus, highlighting how the platform simplifies creating and managing online forms. 
  • With a focus on captivating visuals, clear messaging, and a compelling narrative, the explainer effectively conveyed Jotform's value proposition to viewers.
  • The video was optimized for the YouTube platform, ensuring it would reach the aimed audience and generate interest. 


The impact of Jotform's explainer video campaign surpassed expectations and delivered impressive results. 

  • Within a few hours of launching the campaign, the video garnered over 80,000 impressions and received 11,000 views. 
  • The video drove over 5,000 visitors to the landing page, indicating a strong level of interest and engagement.
  • Jotform achieved a remarkable cost per video view of just $0.02 on the first day of the campaign. This cost-efficiency allowed Jotform to reach a wide audience while maintaining a reasonable budget. 
  • Furthermore, the click-through rate of 2.2% at the cost of $1.07 per click exceeded expectations, outperforming their search network ads.
  • Marina Lau, Marketing Manager at Jotform, expressed her satisfaction with the results, highlighting the low cost per click and the significant impact on brand visibility and engagement.  

4. Case Study: RankWatch – Boosting conversions with an explainer video

Company Overview: 

RankWatch is a SaaS video production (Software as a Service) company that provides a comprehensive suite of SEO and digital marketing tools to help businesses optimize their online presence and improve search engine rankings. Their web app offers valuable insights and data to drive effective strategies for marketing.


RankWatch faced a common challenge among SaaS products: effectively communicating the value and benefits of their platform to potential customers.

They recognized the need for a visual explanation to improve understanding and increase conversions.

The aim of their explainer was to showcase the features and benefits of RankWatch clearly. Thus, driving more free trial users and improving sales. 


RankWatch worked on the production of an engaging and informative explainer to address their conversion problem. 

  • The video focused on demonstrating how RankWatch's web app could empower businesses to optimize their search engine optimization strategies and achieve better search engine rankings.
  • This best SaaS explainer video employed a combination of captivating visuals, clear narration, and concise messaging to communicate the value proposition of RankWatch. 
  • By making the video interesting, the platform showed how it simplifies search engine optimization analysis, tracks keyword performance, and provides actionable insights.


The implementation of RankWatch's explainer video yielded significant results. The video proved to be effective in increasing conversions and driving engagement.

  • The impact was measured by the significant surge in free trial users, with a remarkable 27% increase following the video's release.
  • The visual explanation provided by the video successfully addressed the communication gap, allowing prospects to understand better the value and benefits of RankWatch's web app. 
  • The improved conversion rate not only led to a surge in free trial users but also had a positive impact on sales.
  • More prospects were got convinced by RankWatch's value proposition. Thus, using video in their marketing lead to buying or subscribing to their services.

Ready to try your hands on Video Marketing for your SaaS business?

We have explored the powerful world of B2B and B2C SaaS video marketing and how it can skyrocket your business in 2024. 

By following this comprehensive guide, you have the tools and knowledge to harness the potential of using SaaS video marketing. Thus, to take your business to new heights.

Remember, it starts with identifying your target audience and setting clear objectives for your video marketing campaigns. 

With a captivating SaaS marketing video, you can engage your audience, showcase your unique value proposition, and stand out in a competitive landscape. 

Also, remember the importance of analyzing your every video content performance. This data will guide you in refining your strategy for video marketing and optimizing future campaigns for better results. 

If you still feel dicy, start focusing on video marketing to boost your sales with amazing videos. Also, if you need expert assistance, feel free to contact webdew.

Frequently Asked Questions

SaaS in digital marketing refers to Software as a Service, a cloud-based software delivery model. In this model, businesses provide software applications to customers over the Internet, eliminating the need for customers to install and maintain the software on their systems. SaaS in digital marketing allows businesses to offer their products or services on a subscription basis, providing a cost-effective and scalable solution. It enables businesses to reach a wider audience, offers regular updates and support, and gathers valuable data for marketing and customer analysis.

SaaS video production involves creating videos specifically tailored for promoting and explaining SaaS products or services. These videos are designed to highlight the features, benefits, and value propositions of the SaaS offering in a visually engaging and informative way. It often includes elements such as animations, screen recording videos, testimonial videos, and narrations to communicate the value and functionality of the SaaS solution effectively. These videos play a crucial role in attracting, educating, and converting potential customers, as well as retaining existing ones.

This strategy refers to a comprehensive plan developed by SaaS companies to promote their products or services and attract and retain customers. It involves various marketing techniques and channels tailored specifically for the SaaS industry. A successful strategy for marketing Saas brand typically includes targeted online advertising, content marketing, search engine optimization, social media marketing, email marketing, customer referral programs, and customer success initiatives. The goal is to create awareness, generate leads, nurture customer relationships, and ultimately drive conversions and customer retention.

The 4Ps of marketing, also known as the marketing mix, are a framework used to develop effective marketing strategies. When applied to SaaS marketing, the 4Ps can be adapted as follows:Product: It refers to the software application or service offered. Price: SaaS companies need to determine the pricing structure for their offerings, considering factors such as the value provided, competition, customer segments, and pricing models (e.g., subscription-based, tiered pricing, freemium).  Promotion: This includes all the marketing activities promoting the SaaS offering. Place: In the context of SaaS, “place” refers to the distribution channels through which the software is delivered to customers.