Ergo made Deeper Relations with Customers via 2D Animated Videos
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In this online world, creating visibility and building strong relations with customers is key to a successful business; that's why Ergo, an IT service company, chose to express its thoughts in the form of animated videos.
webdew always believes in delivering excellent results and works in a creative way. They helped Ergo to generate leads for one of their services and build strong connections. Want to know how? Go through this case study.
Project Overview
Ergo is a fine-tuned IT service agency that helps organizations to achieve successful strategic outcomes, resolve client problems and deliver business value with the latest technology consistently.
Generating leads and building connections with the audience was the reason why ergo decided to go with promoting their services with animated videos, for which they chose webdew.
Expressing different ideas in a small time was not easy, but the dedication and hard work of the webdew team made it possible. The team's responsibilities include creating a storyboard, and animation.
The final output delivered by the webdew team was quite satisfactory and pleased the client as well. The client expressed his thoughts in the feedback shared on the Clutch directory.
Company Background
Ergo has pioneered IT services in Ireland, offering business value with the latest technology over the last 30 years. They tailor the solutions as per the client's requirements and help clients transform their digital journey. This IT Managed services company is one of the largest companies in Ireland, which is known for delivering enterprise-wide solutions that drive profitability and productivity.
Challenges
For a long time, the company has been facing a challenge in generating leads for one of its services. And to give a pace to that particular service, they planned to use animated video as they believe that it is one of the best ways to connect with the audience and capture their attention. To get this done professionally, they hired a team of experts named webdew, which helped them in achieving their goals.
For webdew, sharing the company aspects in a 1 minute 30 seconds animated video in a specific given timeframe was quite a challenge, However, the webdew team believed in fulfilling the client's requirements; they invested more time and delivered the project successfully
webdew's Solution
The process started when the client chose webdew by reviewing a large number of vendors. They observed that webdew has the best portfolio, and they are offering what Ergo is exactly looking for. The quality of work attracted them to choose webdew over others.
After joining hands with the webdew team, Ergo explained the process in detail. They supplied the script by considering which webdew worked on creating the storyboard. After creating the storyboard, webdew sent it to the client for review. The client suggested some changes which were made by webdew and shared the final storyboard with the client.
After the approval of the storyboard, webdew created the animated video and worked on the feedback altogether. With a clean line of communication, it becomes easy to deliver excellent projects within a specific timeframe. After submitting the final project, the client was very happy and shared positive feedback with the audience.
Results
The results of the video project came out to be very fruitful. The client was very happy with the client management style as they found clear communication and on-time project delivery. The client was quite impressed with the quality of work and attitude. Moreover, the final video, which is also shared on Youtube, came out to be highly engaging, which is further helping the client to capture the audience's attention.
Feedback
Olivia Whelan, marketing executive of the managed IT services company named Ergo shared positive feedback on the clutch directory. The client gave a 5-star rating in all aspects, including quality, schedule, cost, and willingness to refer. The client shared that webdew's seamless communication and impressive quality of work and attitude made me pleased with their collaboration. Overall the client was very happy with the work.
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