Are you facing hassle in managing the entire data of your company?

Do you want to confidently reach out to your lead without investing a single penny? 

Are you pondering over whether Free HubSpot CRM can help you customize your business and improve your sales process or not?

Is HubSpot CRM really free?

Well, HubSpot CRM is the topmost solution for your business. It's excellent features, especially its FREE CRM, grabs the marketer's attention and allows the organizations to convert anonymous visitors into qualified leads and then into promoters. 

HubSpot CRM is an immensely useful tool that helps in managing and tracking the conversations of both customers and prospects. Moreover, full-fledged CRM also offers additional opportunities that will bring your sales and marketing at the top.  

Now, you might be getting excited to know more about the watered-down version of HubSpot- FREE CRM and its excellent features that can help you manage your marketing strategies from a centralized place.

Need not fret! You are in the right place. In this article, you will get to know about the HubSpot Free CRM, and what exactly you can do with it without investing a single penny. 

Now, without any further discussions, let's take a rundown at the benefits that the user can avail of from the fully-featured and crazy tool- HubSpot CRM. 

8 Unknown amazing Features of HubSpot Free CRM that you must Know

Let's get started with this AWE product!

Contact Management


Most organizations struggle in managing their contacts. Are you one of them? If yes, then it's the right time to use HubSpot FREE CRM. It allows you to manage the contact information for prospects or customers.

Indeed, there are various CRM available in the market available that help companies in managing data. Still, HubSpot CRM is one of the best CRM that offers customer relationship management services for FREE. 

Besides managing the contact information, it also allows you to record the data of companies that you work for. The best part about this tool is that you don't need to switch to another platform for communicating with people.

Thus, it is a perfect tool that helps you keep a record of all data in a centralized way which can further be accessed anytime anywhere. 

Tracks the Data

Are you looking for a CRM that helps you track the business process so that you can easily improve your marketing strategy and enhance your business growth for free? Congratulations! Your searches are over. HubSpot FREE CRM will help you track the sales opportunities and revenue pipeline with deal records. 

You will get a clear idea of what needs to be improved and which contact can help you reach your business targets. Moreover, you can also keep track of your Facebook/IG, LinkedIn, and Google AdWords ads' success and see how they contribute to your net new lead generation and deal creation.

Also, get a chance to get reports that show you your Sales and Support/Service representatives' productivity.

YES! Reporting is the one that covers almost literally every task performed by the company. 

Thus, prefer using a CRM that helps you track the business processes without putting extra effort, time, and money. 

24*7 Customer Support

Free-Hubspot CRM Customer Support

Another fantastic benefit of HubSpot CRM is its excellent customer support. It helps you to organize and collaborate on support and service issues/requests with ticket records. 

Well! The chances of unavailability of customer support are next to impossible, but still, if the customer support is unavailable, you can generate a ticket. The HubSpot team will resolve the query within some time frame. 

No one is perfect! There is always room for improvement. So, if you want to improve your customer experience, then choose a CRM that offers excellent customer support and resolves customer's challenges. 

Centralize your Data


Just think a moment, is there any platform that allows you to manage various activities such as meetings, emails, log phone calls, notes, and other tasks from one centralized place? 

If you are thinking about HubSpot CRM, then you are right. HubSpot CRM will ensure that your entire team is on the same page when multiple folks are communicating with prospects/customers.

Managing data at one centralized location will not only save your time but also increase visibility in your entire team.

So, try to keep all of your sales collateral documents in one place so that it can be easily accessible and easy to keep your CRM up to date. Moreover, It will allow your sales team to spend zero time looking for the most up to date version of them.

Get ready to create a balance among your entire team to reach the business heights and perform the business task without any difficulty and in less time. 

Get instant Updates

HubSpot CRM also helps you to convert the visitor into a potential customer. It allows your sales team to get notified when prospects/customers open up emails that are sent to them. 

Moreover, it will ensure that you didn't miss communicating with the visitors that can be converted into potential customers. 

Besides this, HubSpot CRM also provides additional benefits that help your employees in communicating with the customers without any hassle. Here, you can easily create simple text snippets, which allows you to spend less time typing, taking notes during calls/meetings, and build good relationships with the customers. 

So, if you don't want to miss any opportunity to convert the visitor into leads for free, then start using HubSpot CRM. 

Check out the HubSpot sales hub pricing to drive more sales and increase revenue more efficiently. 

Optimize Marketing Emails 


Engaging people through emails is not as easy as it seems to be. Have you ever gone through a situation where you forgot to replace the first name of the user? If yes, then you are going to like this feature of HubSpot FREE CRM.

Click here for free hubspot signup

With the HubSpot CRM tool, you can create email templates, and meeting booking links to attract, engage, and delight the customers in less time. 

Email templates allow you to write emails in less time and avoid embarrassing situations like forgetting to replace [INSERT FIRST NAME HERE] text while sending.

Moreover, once you book the meeting link, you can directly connect to your calendar. It will allow you to spend way less time going back and forth with people via email, trying to find the perfect time for a phone call/meeting.

You will be amazed to know that with HubSpot CRM, you can directly call over VoIP via a web browser to your contacts. However, if you prefer an external solution, there are several  VoIP phone systems  available that integrate with HubSpot or other CRMs.

So, if you are planning to put your shoes into the business world then, Free HubSpot CRM is the best that fits your needs as it helps you to send upto 2,000 rich marketing emails to your prospects and customers per month, which I think is more than enough for your startup. 

A Hot tip: You can set up a team email inbox like “” or “”. It will help you to get emails sent to those team inboxes to show up in the same place you are responding to live chat inquiries.

Improve your Lead Generation 

Your website is the storefront of your business, so it's essential for you to make your website engaging and easy to navigate. It will not only help the users to quickly know where and how to contact but also increases your business productivity because of more leads, higher ROI. 

Does it seem like an impossible task? Well, it's not! HubSpot CRM offers the features of forms and live chat to capture the leads and convert them into potential customers. 

Without any assistance, you can create forms and live chat windows that can easily be plop on your website, even if your website is not built on HubSpot. 

Well! You might have used Facebook Messenger. HubSpot live chat works similarly. It allows the prospects to easily chat with your team in real-time and get routed to the right human. Moreover, if you want to pull leads directly into your CRM that you use Lead Ads on Facebook and Linked In to capture the leads. 

Thus, roll up your sleeves and build a solid foundation for inbound marketing, HubSpot sales, and service strategy. 

Offers seamless Integration 


The features offered by HubSpot are indeed excellent, it's premium add-ons will compel you to choose the free version of HubSpot over others. HubSpot CRM has access to boatloads of integrations that makes your CRM a central record of truth for your business data.

The best part about HubSpot CRM is that you can integrate it with your email inboxes like G Suite and Outlook. It helps you to seamlessly switch between working in your email inbox, or directly within the CRM when sending emails to prospects and customers. 

By integrating HubSpot CRM with social media, you can easily pull the data of the potential customers from different profiles and get a chance to learn more about the customers. Always remember, the more information you gather, the easier it will be to engage the customers. 

HubSpot CRM also offers a website integration feature that helps you to get notified whenever a lead lands on your site. It will help you get a complete idea about which pages your lead has visited, what are their desires, etc. from one particular place. Moreover, you can also get notified when your old lead renews their interest and wants to avail of the offered services. 

So, if you want to provide a fantastic baseline for your small business without investing a single penny, then the Free HubSpot CRM is all you need. 

In a Nutshell

Choosing the best CRM from the entire list is one of the most prominent decisions to take, as it is a springboard for the growth of your business. 

Hopefully the points mentioned above, you can easily realize how HubSpot FREE CRM can help you make an honest effort to start capturing leads, selling to them, and offering all-time availability.

I know it's something crazy, but it's one of the best tools to kickstart your career. So, if you want a full-fledged CRM for free, then get started with HubSpot CRM and get yourself familiar with HubSpot pricing.  

Furthermore, if you still have any queries, feel free to drop a message in the comment section added below. You can also contact us and get a chance to know more about the HubSpot tool from our HubSpot experts. 

Frequently Asked Questions

HubSpot's free CRM offers several valuable features. It includes unlimited free users, meaning you can invite your whole team without extra cost. You can store up to one million contacts and companies, making it suitable for growing businesses. The CRM allows contact management, enabling you to create views and automate actions for efficient contact and data management. These features help streamline your sales efforts and improve customer relationship management, all without incurring any expenses.

The free version of HubSpot offers several powerful features. You can create content, capture leads, and track your marketing efforts. It helps you close deals, automate tasks, and enhance your sales process. You can also provide excellent customer service and foster customer happiness. Additionally, you can connect various tools and synchronize customer data, streamlining your operations and customer relationship management.

HubSpot CRM stands out for its unique approach to customer experience. Unlike cobbled-together solutions, HubSpot's customer platform is carefully crafted in-house. This results in a seamless, customizable, and interconnected software ecosystem that's easy to adopt. Users enjoy a cohesive experience that prioritizes customer satisfaction, all while maintaining a lower total cost of ownership compared to piecemeal alternatives. HubSpot's commitment to crafting a comprehensive CRM solution sets it apart and provides businesses with a more efficient and effective tool for managing customer relationships.

HubSpot's free CRM allows up to 5 users to access its services. If you need more users or want extra features, you can upgrade to the Starter CRM Suite. This upgraded plan offers more benefits and lets you add additional users beyond the 5-user limit. So, if you find that the free plan's user limit doesn't meet your needs, the Starter CRM Suite is an option to consider for expanding and accessing more features.