Introduction to Wix Website Builder
You need a website that’s easy to build, looks professional, and doesn’t require coding—but with so many options, it’s hard to know which one to trust.
You’ve heard of Wix, but is it as simple and powerful as it claims? Let’s break it down so you can make a wise choice without wasting time or money.
This blog gives you a comprehensive, honest review of Wix, covering its strengths, weaknesses, features, pricing, and real use cases.
By the end of this post, you’ll know if Wix is a good fit for your goals. If it is, we’ll guide you through getting started quickly and confidently.
Wix Review Based on Key Criteria
We’re kicking off our website builder review series by evaluating each platform based on key criteria like ease of use, design flexibility, features, pricing, and support.
1. Ease of Use
Wix has always been known for its ease of use, and the 2025 version pushes that reputation even further.
1.1 User Interface & Navigation
The dashboard is clean, intuitive, and beginner-friendly. Drag-and-drop functionality feels natural, and the learning curve is gentle even for complete novices.
1.2 Onboarding Experience
Onboarding is simple thanks to detailed tutorials, guided setup wizards, and a vast selection of templates to kickstart your journey. Their sandboxes are also available on Wix Studio for you to explore.
1.3 Customization Process
Customizing your site is a breeze, with options like undo/redo, design flexibility, and helpful prompts at every step. You can even get your custom template from their marketplace at an affordable price.
The only downside is that Wix websites load slowly, and performing actions like undo takes time compared to other website builders.
2. Design & Templates
Design is one of Wix’s strongest suits. It provides over 800 professionally designed templates covering niches from blogging to hospitality. You can also build your custom website from scratch by using drag-and-drop functionality.
2.1 Template Variety
Wix provides templates for almost every niche, making it easy to start. It offers options to add or remove pages based on your needs.
2.2 Design Aesthetics
You can use Wix ADI to turn your website idea into a full-fledged design. The best part is that it will generate a website layout based on your input. In the same editor, you can preview your website on desktop and mobile.
2.3 Mobile Optimization
They’re mobile-optimized out of the box and support advanced tweaks like custom fonts, header variations, and layout adjustments.
Whether you prefer sleek minimalism or a vibrant, bold aesthetic, Wix lets you realize your vision. These templates allow you to design a complete website from start to finish.
3. Features & Functionality
3.1 Drag-and-Drop Capabilities
A smooth drag-and-drop feature is available. It allows you to design your website using grid or section-based editing.
3.2 Built-in Apps & Widgets
Wix has a built-in app market where you can easily find apps based on your needs. Just pick a category and explore. If you’re feeling creative, you can even build and connect your app to your website.
3.3 Multilingual Support
lets you create a website in multiple languages. You can translate content manually or use automatic translation tools.
3.4 Membership & Access Controls
Setting up access controls in Wix is easy, but it gets complex when you have to set tiered permissions. There is often confusion about permission settings, and it glitches when managing large user bases.
3.5 Third-party App Marketplace
Wix offers a wide variety of third-party apps. However, high-quality apps often have additional costs, and some integrations may lack depth.
4. Hosting & Performance
4.1 Speed & Load Times
They offer decent speed for lightweight pages and have improved their built-in CDN and media optimization. However, complex sites with mobile apps experience slower load times. Some templates also show inconsistency.
4.2 Uptime Guarantees
Wix provides reliable uptime, typically averaging around 99.9%, which is supported by its cloud-based infrastructure. Websites show minimal downtime.
4.3 Server Locations & CDN
Despite Wix’s use of a global CDN to enhance performance, we often experience slow load times for complex or media-rich sites.
4.4 Hosting Types Offered
Wix offers managed cloud hosting only. Hosting is fully integrated into the Wix platform, meaning users don’t need to manage servers or configurations. While this simplifies setup, it limits flexibility for advanced users seeking custom hosting solutions.
5. Mobile Optimization
5.1 Mobile Editing Tools
Wix provides a dedicated mobile editor separately from the desktop view. You can rearrange elements, hide, or show.
5.2 Responsive Design Quality
Wix templates are designed to be responsive, automatically adjusting to fit various screen sizes, including tablets and smartphones. We have observed spacing, font scaling, and image display inconsistencies, especially when using third-party apps or custom code.
5.3 Page Speed on Mobile
Wix’s mobile page speed has improved over the years but still lags behind top-performing platforms. Common issues include heavy media files, excess scripts, and third-party app load times.
6. SEO Capabilities
6.1 Meta Tags Editing
Wix offers comprehensive meta tag editing capabilities for SEO optimization. Users can manually edit each page’s meta titles, descriptions, and canonical tags, including blog posts and product pages.
6.2 Image Optimization
Wix provides built-in image optimization features such as automatic compression, lazy loading, and support for WebP formats, which help reduce page load times. Also, advanced options like responsive image sets or manual compression settings are limited.
6.3 Sitemap & Robots.txt Access
Wix automatically generates a dynamic sitemap and allows basic customization of the robots.txt file. While suitable for most users, full control over sitemap structure or advanced robots.txt directives may require developer tools or external integrations.
6.4 Page Speed Optimization
Wix includes several page speed optimization tools, such as caching, image lazy loading, and media compression. However, you can’t control script loading order or perform advanced code optimizations, which can impact speed scores.
6.5 Schema & Structured Data Support
There is no visual schema builder, which might be a hurdle for non-technical users. However, through its built-in SEO tools, Wix supports basic schema markup for articles, products, events, and reviews.
7. Security & Backup
7.1 SSL Support
Wix provides free SSL certificates for all websites hosted on its platform, which are automatically enabled. The SSL setup requires no manual configuration, though there’s no option for advanced certificate management or purchasing custom SSL types.
7.2 Backups & Restore
Wix offers automatic site backups through its Site History feature. While convenient, it doesn’t allow for granular backups of specific sections (e.g., only a blog post or product page), and there’s no scheduled backup option.
7.3 DDoS Protection & Firewalls
These protections are managed automatically and require no action from the user. However, detailed configuration or visibility into security logs is not available.
7.4 Access Controls
Wix’s access control features include password-protected pages, member-only areas, and role-based permissions for team members with Wix owner apps.
8. Analytics & Reporting
8.1 Built-in Analytics
Wix offers built-in analytics through Wix Analytics, providing insights into site traffic, user behavior, popular pages, and sales performance.
8.2 Google Analytics/GA4 Integration
Wix supports easy integration with Google Analytics and GA4, allowing users to track advanced metrics like user flow, session duration, and goal completions.
8.3 Conversion Tracking
Wix allows users to set up conversion goals, such as form submissions or product purchases, through Wix Analytics, Google Ads, or Facebook Pixel integrations. However, A/B testing tools and heatmap integrations are limited or require third-party apps.
9. AI Capabilities
9.1 AI Design Assistance
Wix features Wix ADI (Artificial Design Intelligence), which creates a fully functional website by asking users questions about their business and design preferences.
9.2 AI Content & Workflow Automation
It offers AI features for streamlining workflows, such as automated email campaigns, SEO improvements, and social media scheduling through Wix Ascend. These tools save time but may require manual refinement for tone and accuracy.
9.3 AI-Powered User Experience Enhancements
Wix uses AI to enhance the end-user experience through features like personalized content suggestions, AI-powered chatbots, and smart performance insights. It also recommends optimizations based on site analytics.
10. Developer-Friendliness
10.1 Custom Code Support
Wix supports custom HTML, CSS, and JavaScript through its Velo by Wix development environment. This allows advanced users to build dynamic pages, integrate APIs, and customize site behavior beyond drag-and-drop limits.
10.2 Export/Import Capabilities
Wix does not support full site export, meaning users cannot download their entire site to host elsewhere. Content like blog posts or store products can be imported/exported in CSV format, but site structure and design are non-transferable.
10.3 Staging Environments
Wix lacks a traditional staging environment where users can test changes before publishing. However, Velo has the feature to preview code changes within the editor. If your code needs complex revisions, users must duplicate the site manually.
10.4 Git or Version Control
Wix does not natively offer Git integration or version control systems. Developers using Velo can manage changes within the code editor and use Site History for broader rollback functionality, but it lacks depth.
11. Migration & Scalability
11.1 Importing Data/Site from Other Platforms
Wix provides limited import functionality, mainly supporting CSV uploads for content like blog posts, product catalogs, and contacts. It doesn’t offer full site import tools from platforms like WordPress or Shopify, so manual rebuilding is often required.
11.2 Exporting Site/Content
Wix does not support full site export, restricting users from moving their site design and structure to another platform. However, some individual content types—such as product data and contact lists—can be exported in CSV format.
11.3 Scalability Options
Wix is suitable for small—to medium-sized websites, including eCommerce and service-based businesses. It handles moderate traffic well and has built-in hosting and performance features.
12. Niche Suitability
12.1 E-commerce
Wix offers a solid intuitive interface for small—to medium-sized online stores.
12.2 Blogging
While functional, Wix may not be the best fit for content-heavy brands that prioritize advanced blogging tools.
12.3 Agencies
Features like client roles and white labeling through Wix Studio make it a practical solution for agencies managing multiple clients.
12.4 Portfolios
Wix has stunning templates, making it a top choice for creatives building online portfolios.
12.5 Services
Tools like Wix Bookings and CRM integration work seamlessly, especially for local service-based businesses.
13. Legal & Compliance
13.1 GDPR/CCPA Compliance Tools
Wix offers GDPR and CCPA compliance support through built-in cookie consent banners, data request forms, and privacy policy templates. These tools help site owners meet legal requirements.
13.2 Terms & Policies Generators
Wix provides basic templates and integrations for creating legal documents like terms of service, privacy policies, and refund policies. These can be customized within the Wix Editor or added via third-party apps.
13.3 Accessibility (ADA/WCAG)
Wix includes tools to help meet ADA and WCAG accessibility guidelines, such as alt text editing, keyboard navigation, ARIA labels, and support for screen readers. An Accessibility Wizard is available to detect and suggest fixes.
15. Innovation & Ecosystem Growth
15.1 Product Roadmap Transparency
Wix does not publicly share a detailed product roadmap. Announcements typically come through blogs or newsletters, which limits visibility for developers and power users.
15.2 Regular Updates
Wix rolls out regular updates that are applied automatically and focus on improving performance, introducing new features, and enhancing integrations.
15.3 User Community
Wix boasts a strong user community, including official forums, active social media groups, and the Velo developer hub.
16. Performance Benchmarks
16.1 Page Load Test Results
Wix scores moderately in tools like GTmetrix, Pingdom, and Google Lighthouse, with typical load times ranging from 2.5 to 5 seconds, depending on the site’s complexity.
16.2 Real-World Use Cases
In real-world conditions, Wix websites generally perform well for small businesses, blogs, and portfolios with standard content. However, issues can arise with larger or media-heavy sites.
16.3 Core Web Vitals
Wix has made progress in optimizing Core Web Vitals (LCP, FID, CLS), but many sites still struggle with Largest Contentful Paint (LCP) and Cumulative Layout Shift (CLS).
17. Integrations & Extendability
17.1 Third-Party Integrations
There are many third party apps available on Wix marketplace. However, the depth and customization of these integrations can vary.
17.2 API Access
Velo by Wix allows developers to gain access to custom APIs for building dynamic sites, connecting external databases, or integrating custom business logic. This allows for considerable flexibility.
17.3 Marketplace Ecosystem
Wix’s App Market features a rich ecosystem of apps for design, SEO, forms, chat, and eCommerce product configurator. While the variety is a strength, many top-tier apps are paid, and quality can be inconsistent.
18. Customer Support
18.1 Channels Available
Wix offers customer support through live chat, email, and callback phone support. There’s also access to community forums and support through the Wix Owner App. Priority support is reserved for premium users, particularly those on higher-tier plans.
18.2 Response Time & Quality
Response times are generally prompt for premium users, with callbacks and chat responses typically within a few hours. Support quality is rated as helpful but can vary depending on the issue’s complexity.
18.3 Knowledge Base & Documentation
Wix maintains a robust knowledge base with articles, video tutorials, and step-by-step guides covering most features. It’s beginner-friendly, but it lacks depth for developers seeking technical precision.
19. Blogging & Content Management
19.1 Blog Editor Experience
Wix’s blog editor offers a clean, user-friendly interface with drag-and-drop support for multimedia, text formatting, and embeds. However, it lacks some advanced controls like custom post types or full visual block editors seen in platforms like WordPress.
19.2 SEO Features for Blogs
Wix blogs come with built-in SEO tools such as editable meta titles and descriptions, alt text for images, and customizable URLs. Blog posts also benefit from structured data support and mobile-friendly layouts.
19.3 Category and Tag Management
Wix organizes blog posts using categories and tags, making content easier to structure and navigate. Categories can be displayed as menus or filters on the front end. However, it does not support hierarchical categories.
19.4 RSS Feeds and Syndication
Wix automatically generates an RSS feed for blogs, enabling syndication and easy integration with tools like Feedly or email automation platforms.
Wix Pricing (2025)
Plan Name | Monthly Price (USD) | Features Snapshot |
Free | $0 | Wix ads, no custom domain, limited features |
Light | $16 | Ad-free, custom domain, 2 GB storage |
Core | $27 | 50 GB storage, basic eCommerce, site analytics |
Business | $32 | Full eCommerce, subscriptions, customer accounts |
Business Elite | $159 | Enterprise-level tools, advanced marketing, VIP support |
Each plan scales up in terms of storage, customer support, and eCommerce features.
The “Business Elite” plan is tailored for high-traffic businesses and agencies that need top-tier performance and control.
Pros
- AI-Enhanced Experience: Wix ADI and new AI design prompts make website creation seamless.
- Massive Template Library: With over 800 options, users can find a template that fits virtually any niche.
- Built-in Business Tools: Email marketing, CRM, and booking systems come ready to use.
- Reliable Hosting: Secure and speedy hosting is included at no extra cost.
- App Market: Expands the core functionality of your website significantly
Cons
- Template Lock-In: Switching templates requires rebuilding the site once your site is live.
- Expensive Add-ons: Some essential features may require third-party apps, which come at an additional cost.
- Scalability Limits: Not ideal for large businesses or websites needing heavy backend logic.
Alternatives to Wix
If Wix doesn’t check all your boxes, don’t worry, there are plenty of other great website builders.
Here’s a quick look at five strong contenders:
Squarespace
If you’re big on visuals and design, Squarespace is an absolute gem.
It’s especially great for photographers, artists, and bloggers who want their site to look sleek and professional right out of the gate.
You don’t get the same level of drag-and-drop freedom as Wix, but the trade-off is beautiful, curated templates that are hard to beat.
Squarespace also includes robust blogging tools and solid SEO features, making it perfect for creatives who want form and function in one neat package.
Webflow
Webflow is ideal for users who want the flexibility of custom code but also enjoy a visual builder.
It’s a favorite among designers and developers because it gives you complete control over every element on your site.
Unlike Wix, there’s a steeper learning curve here, but the payoff is a website that looks exactly how you imagined it.
If pixel-perfect precision matters to you, Webflow is a top-tier option. It’s useful for agencies or anyone creating complex, interactive websites.
Shopify
Shopify might be your dream platform if your primary goal is selling products online.
It’s built from the ground up for eCommerce, offering everything from inventory management to advanced shipping tools.
While Wix does support online stores, Shopify is more robust and scalable for businesses planning to grow.
Its app ecosystem is massive, and it integrates easily with various sales channels like Amazon and Instagram. If you’re running a serious online business, you’ll find it a reliable companion.
Final Recommendation: Should You Choose Wix in 2025?
If you’re a small business, creative, or entrepreneur seeking a stylish and easy-to-use website builder, Wix remains an excellent choice. Choosing the best website builder depends on your specific needs.
The platform is incredibly versatile, supported by AI features, robust eCommerce tools, and constant updates.
You should go for Wix if:
- You want creative freedom without touching code
- You’re launching a small-to-medium eCommerce store
- You need a site quickly with professional polish
However, if you’re a developer who values open-source flexibility or needs full backend control, platforms like Webflow or WordPress might be better suited.
Overall, Wix is a reliable, innovative, and feature-rich platform that’s earned its reputation. Give it a spin and see how far you can take your next project!
If you found this tutorial helpful, subscribe for more advanced Wix tips and download our free Wix Pro Checklist to guide your next project.
You can also contact us if you have questions or are interested in CMS services.
Frequently Asked Questions (FAQ)
1. Is Wix free to use?
Wix offers a free plan, including Wix-branded ads and a Wix domain. You’ll need to upgrade to a paid plan to unlock more features like custom domains and eCommerce.
2. Can I build an e-commerce store with Wix?
Yes, Wix supports eCommerce through its Business and eCommerce plans, allowing you to sell products, accept payments, and manage inventory.
3. Is Wix good for SEO?
Wix has significantly improved its SEO tools, offering features like customizable meta tags, image alt text, and integrations with Google Search Console. It’s now a solid option for SEO beginners and small businesses.
4. Can I switch my template later on Wix?
No, once you choose a template and start editing, you can’t switch to a different one without starting from scratch. Choose your template carefully.
5. Is Wix suitable for large or complex websites?
Wix is great for small to medium websites, but a more scalable platform like WordPress might be a better fit for very large or complex projects.