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Customer service video

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4.9 (Based on 600+ Reviews)

Customer Service Video Production for Better Visibility

Enhance customer support with Webdew’s tailored videos. Simplify solutions, address FAQs, and empower users with professional, easy-to-understand guidance.

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With our engaging and approachable Customer Service Videos

Our customer service videos are designed to elevate the way businesses communicate with their customers. These videos provide clear, engaging, and accessible solutions to common queries and issues, helping customers easily navigate your products or services.

Reduce Support Requests

Empower customers to find solutions independently, reducing reliance on support teams.

Enhance Understanding

Use visuals and clear explanations to simplify complex processes and instructions.

Boost Customer Satisfaction

Provide quick and effective assistance that meets the customer expectations and boost customer trust.

Strengthen Brand Trust

Consistently deliver professional, helpful content that reinforces your company’s reliability.

Our Process

Opting for webdew's customer service videos can ensure lasting value. We're dedicated to providing outstanding quality within the agreed timeframe.

Understand your support needs, target audience, and recurring customer concerns.

Draft precise and customer-centric scripts tailored to resolving key issues.

Combine live-action, animation, or a hybrid approach for engaging informative content.

Incorporate client feedback to ensure clarity and alignment with company standards.

We finalize your video and deliver it on time. We ensure that the final product meets the highest quality standards.

Video editing Process

Our Deliverables

When you choose us for your customer service video needs, here’s what we’ll deliver to meet your expectations:

Service Videos

Tailored videos addressing FAQs, troubleshooting steps, or tutorials.

Project Files

Access to raw footage, animations, and other materials for future updates.

Step-by-Step Tutorials

Clear walkthroughs of common processes or solutions.

Animated Guides

Visually simplified explanations of technical or complex topics.

Our Creative Portfolio

Check out our customer service video that have helped brands engage and convert their audiences.

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What Our Clients Say

Hear why our clients love our customer service videos and the results they’ve achieved.

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Matt Kay

Co-founder, Talem AI

“I recently had the pleasure of working with Chehak on a video demo project, and I was thoroughly impressed with her services.”

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Isabella

Marketing Team, POLTI

“We hired webdew to work on a video based on a new entomology study on bed bug management. I want to start by saying that the whole experience working with webdew was very pleasant.”

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Veronica Bishop

Content Writer, Bishop Content Studio

“We worked with Chehak over the past several months to create a series of animated videos for an academic planner that we produce. And from the very beginning, she was absolutely professional and a pleasure to work with.”

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Doris

Growth Lead, Ease Healthcare

“We recently worked with webdew to create an animated video that helps us establish brand awareness in a new market that we recently entered.”

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Carol

Marketing Director, Ageras

“Hi, my name is Carol, and I'm the marketing director for Ageras. Recently, we needed an animated explainer video for our website, so we partnered with webdew to create one for us.”

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Sam Brower

Account Manager, Launch Team, Inc.

“Hi, my name is Sam Brower, and I'm an Account Manager with Launch Team, Inc. We recently partnered with the webdew team to complete an animated video for a client.”

FAQ’s

We offer a wide range of customer service video types, including instructional guides, troubleshooting videos, product demonstrations, and FAQ videos.

The timeline can vary based on the video's complexity, but on average, we can produce a customer service video within 2-4 weeks from concept to completion.

Yes, you can provide your own script or content, and we'll work closely with you to ensure it aligns with your goals and brand identity.

We offer ongoing video maintenance services to keep your content up-to-date and relevant for your audience.

Our pricing varies based on the project's complexity and your specific requirements. After discussing your needs and objectives, we'll provide you with a custom quote.

Our Team is Your Team

Your goals are our goals. Work with our talented team to produce compelling customer service videos that engage and convert your audience.

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IMPROVE CUSTOMER SUPPORT

With our engaging and approachable Customer Service Videos

We turn complex solutions into engaging and user-friendly content that brings fun to every interaction.

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Watch our Video Showreel now!

1k+

Customers

33 countries

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Global Leader 2023

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4.9

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4.8

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1k+

Customers

33 countries

rating.svg

Global Leader 2023

download 1

4.9

Section → Link → ★★★★★
grating.svg

4.8

Section → Link → ★★★★★ 1
trustpilot.svg

4.9

Section → Link → ★★★★★ 2
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WHAT'S IN STORE

Ease of Customer Service Video

Crafted with the aim of simplifying complex procedures and addressing frequently asked questions, these videos serve as your reliable support companion.

Here's what you'll get

Enhanced Communication Power

Improved Customer Retention

Complexities Simplified

Higher Customer Satisfaction

Distinctive Standout Position

SaaS Explainer Magic
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Timely Turnarounds

Launch deadlines looming? Don't sweat it. We deliver high-quality videos without making you wait.

Custom Craftsmanship

Our videos are as unique as your brand. We create bespoke videos that mirror your brand's personality.

1000+ Clients in 6 years

With a growing roster of over 1000 clients in just 6 years, our work resonates across industries.

90% Job Success Rate

Our high job success rate showcases our ability to surpass client expectations consistently.

How we create Customer Service Videos: The webdew way

It’s time to know our secret to create easy customer service videos that will surely let you gain more customers. Our video-making recipe includes essential steps like designing, scripting, editing, and delivering the final product to our clients. As video production wizards, we start our magical journey by consulting with our clients and creating videos from scratch to meet their unique needs.

Let's dive deep together – exploring your business, competition, and audience. Share your ideas, and we'll turn them into reality.

Crafting captivating stories that engage your audience. Have a script? Let us enhance it with up to 2 free revisions.

Our artists bring your script to life with illustrations. Enjoy the journey through your video's storyline with up to 2 free revisions.

We'll match the perfect voice and accent to your brand and script. Trust our quality recordings; no revisions here, but we get it right from the start.

Our team will add animations and special effects that elevate the narrative, engaging your viewers on a whole new level.

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CASE STUDIES FOR

Customer Service Videos

Prodigal

webdew created a testimonial video for SaaS company Prodigal, aiding in reaching their targets.

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Prodigal case study

UPL

webdew created an impressive animated video. Its exceptional quality led to a positive Clutch review.

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BeyondRisk

webdew created an animated explainer video, meeting the client's vision with animations.

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What our clients say

With 6 years of experience and 1000+ reviews on diverse platforms, we proudly hold the top spot among 20,271 video production agencies on Clutch, thanks to our remarkable 4.9 average rating. Don't believe us? Explore real success stories from our satisfied clients to see why.

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Lohith Amrendra

COO, RapidPricer

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“The resulting video was high-quality and delivered instructions in a simple, effective manner. webdew didn't compromise on project management, working quickly to submit their deliverables on time.”

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Veronica Bishop

Content writer & developer Bishop Content Studio

“We worked with webdew over the past several months to create a series…”

Daniel H.

Director of Australian Operations

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“The overall project management from Chehak was fantastic. This made it a very easy project to deliver and we were always made comfortable.”

Syed Arh

Program Director, Dynamic Labz

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“The team at Webdew understood the requirements of the video and the services offered by the company very well. The story board and the video produced was of high quality and explained the services provided in a very succint way.”

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Tayeba Mila

Webdeveloper and Digital Marketing Specialist, My South Bay

“We have worked with webdew on a promotional video production and their services have been absolutely amazing.”

Ulunma Onokala Izejiobi

CEO, GuardianWealth

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“The company is very excited about the product, which they describe as high-quality and professionally done. The company says that they will continue working with the vendor.” 

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Blogs & Resources

Stay Ahead of the Curve with our Blogs & Resources

Discover a wealth of knowledge that keeps you well-informed and ahead of the curve. Let's navigate the future together!

Our Team is Your Team

Don't just tell your story, shout it from the screen! We simplify the complex, engage your audience, and drive conversions with bite-sized video brilliance. Get ready to engage your viewers and crush your marketing goals. Learn more about us HERE.

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