Mobile apps are a modern-day convenience. There is an app for just about anything. You can create one for shopping, studying, cooking, and much more. However, these apps do not always work perfectly. 

Mobile app development is a huge part of web development and it is growing on a rapid scale with people utilizing smartphones for everything. 

IT issues are challenging to navigate, and there are plenty of instances where you may experience performance issues. Learning how to deal with them could save you lots of time and frustration. 

In this blog, let us explore a few ways to troubleshoot and solve performance issues with mobile apps that may occur with your mobile apps. 

Ways to Troubleshoot and Solve Performance Issues

Here are a few ways to troubleshoot and solve performance issues with your mobile app. 

Check your Devices

If you are having performance problems with your mobile app, the first step should be to check the devices you are using. Depending on the software version and the platform, you may need to create a list of devices where the software needs to be installed. 

The devices influence the user interface. They also determine ways to show data. Software layers operate differently depending on how old your mobile devices may be. 

If your devices have less RAM or weaker processors, you will likely experience poor performance. In addition, you need to consider the availability of devices, especially if they are older. 

Programmers frequently use simulators. You must start your tests with the oldest devices. If you are negligent, you could suffer costly functionality rewriting processes.

Programmers cannot afford to be careless. Copying the wrong project templates or only starting the app on newer devices could be detrimental. If you only start your apps on new devices, you are unlikely to experience any problems.

However, older devices may be unable to process complicated operations. The final user may report inconveniences. 


Think of networking-particularly how often and when your mobile app needs to use an internet connection. Most errors directly affecting performance are from the app requesting data from the server too often. Another cause of the errors has a poor structure for storing data in the cache. 

The best solution should help you plan to generate data only when necessary. It would be best if you executed data-generating operations asynchronously. The main thread is responsible for rendering the user interface. It should never be blocked. 

When downloading images, pay attention to proper compression and saving them on the hard disk. 

It would also be wise to confirm that your app runs perfectly offline. This is important unless it isn't a requirement in your documentation's specification. If there isn't explicit information about the app needing to operate offline, there may be room for miscommunication. Offline also means poor internet connection like EDGE or 3G.

Redeveloping a complex application is risky. It could open up possibilities for more errors. These errors are almost impossible to solve. Pay attention to the server communicative layer and its effectiveness. 

End-to-end Latency

Speed is one of the most critical attributes of mobile apps. It could make or break any app. If an app is slow, most people will delete it and head on to the next. Studies suggest that 59 percent of users are unhappy with slow-launching apps. Generally, people expect their apps to open in two seconds or less

If your API is well-developed, the performance of your app will benefit, especially in regard to speed. However, measuring API latency doesn't always give you the full picture. 

It would be best if you tracked end-to-end response time for apps powering the API you used. Generally, you would be wise to target a one-second response time. Use standardized APIs to limit the risk of latency. Run the relevant updates as soon as you can. That way, you can leverage possible improvements. 

Crash Handling

No one likes a crashing app. If you experience the problem, start tracking the frequency your app crashes. That way, you know how to improve and promote a smooth user experience. 

Your app's crash rate refers to the average number of crashes whenever you launch an app. Usually, it is one to two percent. Factors like maturity, usage, and pp type could affect the crash rate. 

If you are trying to understand the cause of a crash, you must understand what users were doing at the time of the crash. How many people did the crash effect, and how can crashes affect your app? 

Ideally, it would be best if you tried minimizing your crashes as much as possible. Only 16 percent of users can attempt to use your app if it fails twice. You can troubleshoot the problem by testing your app continually. App testing is crucial during development as it could help you identify possible issues. 

Start with a few testers and increase as you go. That way, you increase the chances of catching as many issues as possible before your launch. Keep testing the app even after launching. Testing is critical when you update or add new features. 

Note that crashes aren't all the same. You have to prioritize them and respond to the most important ones first. 

Analyze Database Performance

Find a way to unify your research under one product, when multiple distinct databases are involved. System and network engineers have created tools to help you manage the modern IT environment.

Database tuning is critical to the easy organization and access of database data. It is about homogenizing and optimizing the design of the database environment. Unifying everything under the same product makes it easier to access data. 

Monitor User Sessions

User sessions are all about time. Think of the time users open your app to the time they close it. On average, a user will spend almost eight minutes in gaming apps. They will spend about 2.61 minutes in tech apps.

Your goal should be to promote longer sessions. Monitor session intervals between every use of the app. This way, you know how often people use your apps. User sessions are not always a performance issue. However, they ultimately affect performance. 

Poor network connection and being far away from the server can negatively impact the app's latency. This metric gives you insight into the engagement. It could help you identify tips for improving the frequency with which users interact with the app. 

Contextual push notifications will encourage users to keep coming back to the app. Come up with attractive offers, discounts, or new feature updates. Send your users emails to encourage them to keep coming back. Create time limits to foster a sense of urgency. 

Resize, Compress, and Cache Images to Minimize Load Time

Bigger images will slow your app down. They influence the load time. Compression is a viable solution. It lowers the bytes in your image without reducing the resolution. 

If you resize your images, you can accommodate them on your app with minimal issues. Resizing images spares you the extra bandwidth you need to show the entire image. 

Ready to ensure Optimal Performance of the Mobile Apps?

The mobile era has taken over the world, and every industry has had to adapt. Mobile apps have changed everything. The global mobile app revenue is already worth billions. However, the perfect app isn't easy to create. You are likely to experience performance issues at some point. 

You can improve app performance and the general user experience with the above tips. It is easy to focus solely on sales and downloads when trying to make profits. However, performance is equally important. Nothing else matters if your mobile app isn't working correctly.

If you need more help with Mobile Apps and related queries, feel free to Contact Us!

Frequently Asked Questions

In mobile application development, “performance” refers to the efficiency and responsiveness of a mobile app when it is running on a device, such as a smartphone or tablet. It encompasses several aspects of how the app functions and how it interacts with the user and the device's hardware.

Key Performance Indicators (KPIs) for mobile app performance are specific metrics and measurements used to assess the effectiveness and success of a mobile application in terms of its performance and user experience. Some important KPIs for mobile app performance include: App Load Time, App Responsiveness, Crash Rate, Error Rate, Battery Consumption, Memory Usage, Network Performance, App Retention Rate, User Engagement, User Ratings and Reviews, Conversion Rate and Geographic Performance.

Application performance optimization is the process of improving the speed, responsiveness, stability, resource efficiency, and overall performance of a software application, such as a mobile app, web application, or desktop application. The goal of performance optimization is to enhance the user experience, reduce resource consumption, and ensure that the application meets its functional requirements while performing efficiently.

Troubleshooting an app refers to the process of identifying, diagnosing, and resolving issues or problems that occur when using the application. These issues can manifest in various forms, such as errors, glitches, crashes, unexpected behavior, or performance problems. Troubleshooting is a systematic approach to finding the root causes of these issues and implementing solutions to make the app function correctly.