When you take initiative to manage your growing business, you need well-managed software that will reduce the use and capabilities of Excel spreadsheets. CRM is the best solution to optimize all your business activities on a single platform.
CRM software solutions create efficiency to handle your day-to-day operations by personal monetization and let you know how to interact with your customers, manage tasks, and by making data accessible to every member of your company.
To get a leading growth in the market you need a feature-rich customer management software solution so that you’ll never miss the opportunity to increase your sales revenues.
In this blog we’ll share all the relevant information regarding CRM software solutions and introduce you with 5 best CRM solutions. So let’s just dive into the blog.
Features of Customer Relationship Management
360-Degree View of Customers
Sales Efficiency and Enablement
If you want to execute the sales enablement process then you have to improve sales productivity. For achieving this goal a strong foundation is required which is based on the concept of sales enablement and sales effectiveness.
Sales can also communicate with marketing about the type of content and materials which they can share to lead throughout the buyer’s journey. Sales and marketing both own sales enablement as they both impact your business overall sales strategy.
Sales enablement and strategy includes:
Marketing automation is a unified process that targets your customers with personalized marketing campaigns by leveraging data. By using marketing software it becomes easy to streamline your marketing efforts, run effective campaigns, increase customer loyalty, increase consumer engagement and produce high efforts.
Customer Service & Support
A CRM helps you to keep in touch with your customers so that they continuously get the level of satisfaction with your business. Some of the impactful ways by which CRM can help you in elevating customer services.
Customer support features may include:
Additional Features & Considerations
Some CRM software products additionally offer project management and social media management capabilities. Some of the additionally capabilities includes:
Benefits of using a CRM Software Solution
Top 6 CRM for 2022
Salesforce is one of the leading customer relationship management systems, including marketing, sales, and service software. They also support small businesses and e-commerce businesses.
Salesforce is a cloud-based platform that gives you an accurate view of your business strategies supported by extensive data. Its popularity also means that there’s extensive expandability made possible through third party integrations. For instance, you can adopt the Salesforce Connector for support chat compatibility. That way team members can assist customers more effectively when they have a pressing problem to address, while having relevant details about them at hand for added personalization.
Features of Salesforce CRM
Sales essentials edition – $25.00 per month
Professional edition – $75/user/month
Enterprise edition – $150/user/month
Unlimited edition – $300/user/month
HubSpot is a software platform that includes marketing, sales, and service software that helps you grow your business without any compromise.
HubSpot CRM is a cloud-based system that offers a whole stack of software for managing your business paradigms. It also consists of a completely free CRM as its core.
Features of HubSpot CRM
Starter tier(Sales hub)- $50/month
Professional tier(Sales hub)- $500/month
Enterprise tier(Sales hub)-$1200/month
Zoho CRM is an online customer relationship management software that helps you manage sales, marketing, and support in one place. It also contains all business processes with features like marketing automation, sales pipeline management, analytics, and more.
Features of Zoho CRM
Starting price – $14.00/month
Pricing model- Free, subscription
Free trial- available
Professional – $23.00/month
Enterprise – $40.00/month
Pipedrive is a popular sales CRM in the market and is ideal for small teams that mainly focus on sales principles. It’s convenient, easy to handle, and affordable as well. It also assures you that essential activities and conversations won’t get dropped.
Features of Pipedrive CRM
Essential – $14.90/user/month
Professional – $49/user/month
Performer – $99/user/month
Insightly CRM is a unified CRM platform for expanding businesses. It is used by many of the vendors right now. It mainly helps small businesses to easily manage their relationships.
Insightly CRM also helps to automate your tasks as much as possible so users can focus on what tasks and deliverables, not to be buried in contact management.
Features of Insightly CRM
Nutshell CRM is a cloud-based platform that helps organizations in reporting and operating processes. It offers customization options that specify the industry needs. The user-friendly interface allows one to adapt quickly to technical skills.
Features of Nutshell CRM
Marketing – $5.00/month