Good Customer Service is directly proportional to Sales Growth!

Utilizing Consumer Relationship Management (CRM) tools has become an unavoidable business strategy in 2022. CRM software and tools play a significant role in managing and improving relationships with customers and prospects, thereby accelerating sales. Let's explore some top rated CRM tools for sales!

What does a Sales CRM do?

The sales team of your business without sales CRM software in 2022 is like Spongebob without Patrick! Yes, sales CRM tools are the best friends of every sales team. A sales CRM is used to streamline the pipeline management of your business. 

Here are a few reasons why your sales team should utilize sales CRM tools:

  • Throughout the sales process, sales CRM tools manage all interactions of customers and prospects, track communication, organize customer data, send reminders to follow up with leads, etc.
  • Sales CRM tools help make accurate and detailed lead information that helps identify bottlenecks in the sales process.
  • It helps in closing deals in your sales pipeline by allowing you to achieve targets faster cost-efficiently.
  • As sales CRM stores all data related to your customers, it helps your sales team analyze and cater to your customers' needs.

List of Top Rated CRM Tools for Sales

Salesforce CRM

Salesforce CRM is a cloud-based CRM software that is top-rated for sales by small and large businesses. 

Why is it Top-Rated?

Users have reviewed Salesforce to be a gamechanger for sales and one of the most potent sales CRM tools. 

Here are some of the best features of Salesforce CRM: 

  • The automation feature of the Salesforce Sales Cloud helps you generate quality leads. 
  • It provides insightful account-based analytics that includes relevant information for developing strategies and also identifying bottlenecks.
  • It has a live pipeline management feature that enables tracing deals through the pipeline by updating every change made. 
  • It is an easy-to-use, customizable platform and also integrates various third-party systems and software.

HubSpot Sales Hub

HubSpot is one of the most popular and leading CRM software that assists you with sales, marketing, and service. It is also one of the top-rated CRM tools used across various industries. 

Sales Hub built on HubSpot CRM is a powerful tool for sales teams that offers sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics.

 If you’re looking for an all-in-one platform to boost sales, HubSpot Sales Hub is one of the best choices!

Why is it Top-Rated?

Users review HubSpot as a ‘top-notch CRM’ suitable for many small and large businesses. 

Here are some of the best features of HubSpot Sales CRM:

  • It has free CRM software tools that go way beyond any other free CRM tools in the market. 
  • Its intuitive and customizable user interface makes it one of the best choices for beginners.
  • It has robust email integration features that make it easier to communicate and connect.
  • It is easy to manage, as it lets you keep your proposals, contracts, and sales content all in one place that is convenient for your team.
  • It is also time-saving as it helps you automate tasks and get deeper insights on customers and prospects.

Zoro CRM

Zoho CRM is one of the most top-rated cloud-based, integrated sales CRM tools that assist all kinds of businesses and industries. 

Why is it Top-Rated?

Users have reviewed Zoho CRM as a one-stop solution for sales.

Here are some of the best features of Zoho CRM:

  • Zoho helps establish a time-saving and cost-effective business workflow by automating activities, enabling you to focus on leads.
  • With Zoho CRM personal assistant, ‘Zia', your business data management, extracting information, predicting future sales, and finding possible issues becomes more effortless. 
  • It enables real-time interaction with your customer through various channels, including the web, social media, emails, etc. 

Freshsales CRM

Freshsales is a cloud-based CRM for sales and marketing. It is committed to helping “businesses scale faster and puts refreshing business software in the hands of small businesses, as well as enterprises.”

Why is it Top-Rated?

Users have reviewed Freshsales as one of the most user-friendly and effective sales CRM tools, especially for small businesses.

Here are some of the best features of Freshsales CRM:

  • It is an easy-to-use platform with a highly intuitive user interface. 
  • It is an all-in-one AI-powered sales CRM tool that includes lead scoring, visual deal pipeline, and intelligent workflow automation.
  • It has built-in phone and email features that help your sales team make calls, send targeted emails, and keep in touch with prospects. 
  • With Freddy AI, Freshsales AI Assistant, your sales team can get insights that help make strategic decisions and predict revenue with sales forecasting.

Pipedrive CRM

Pipedrive is one of the top-rated sales CRM tools that are agile and powerful. It helps you organize your business leads to get a clear overview of your sales and focus on priority deals.

Why is it Top-Rated?

Users have reviewed Pipedrive as one of the best for its simplicity and usability. 

Here are some of the best features of Pipedrive CRM:

  • Pipedrive has a simple, minimalist, organized, and customizable user interface that makes it beginner-friendly and easy to navigate. 
  • It has AI sales assistance support that gives your business-focused insights to identify deals and opportunities.
  • It has an efficient communication tracking feature that provides a visual history of all your activities with your contacts.
  • It uses Smart Contract Data that helps you prioritize and develop strategies to establish communication with your customers and prospects.
  • It integrates well with third-party sales apps also. 

Keap CRM

Designed to grow businesses, Keap (formerly known as Infusionsoft) is a top-rated all-in-one CRM, sales & marketing automation software.

Why is it Top-Rated?

Users have reviewed Keap as an incredible and powerful sales CRM tool.

Here are some of the features of Keap:

  • Keap enables you to track every opportunity throughout the sales process in a single view with its Kanban-style sales pipeline that helps your sales team get insights on potential sale values. 
  • It has an inbuilt SMS and Email marketing feature that help users forward broadcast messages to individual target groups, driving more sales. 
  • It enables you to generate custom forms and embed them within their landing pages and websites. 
  • It also provides easy automation tools that help grow sales and spend more time connecting with customers. 
  • Tracking stages, values, and probabilities of close enable your business sales team to manage sales pipelines effectively. 

Salesflare CRM

Salesflare is one of the top-rated CRM software that is easy-to-use and best works for solopreneurs and small businesses. 

Why is it Top-Rated?

Users review Salesflare as a CRM loved by the sales teams. 

Here are some of the best features of Salesflare CRM:

  • Salesflare CRM gives a clear visual, drag-and-drop sales pipeline that can be easily updated. It also lets you create as many pipelines as per your requirements. 
  • It is user-friendly as it lets you manage multiple contacts and high-volume client interactions.
  • It has automated call and meeting logging for your sales team. This helps users to focus more on the leads. 
  • It has robust third-party integrations for sales, marketing, and customer service. It also integrates with accounting, e-commerce, and project management tools. 

Choose from the Best

This blog gave you an outline of the top-rated CRM tools for Sales in 2022. 

Boosting your business sales in 2022 needs sales CRM tools that align with your business needs. Some CRM is generic, while some are industry-specific. 

The right leads for your business come with choosing the right CRM for your business. Time to choose what's best to boost your sales!

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Frequently Asked Questions

Sales CRM tools are software applications designed to streamline and enhance the sales process. They help sales teams manage leads, track customer interactions, automate sales tasks, and improve communication with prospects, ultimately increasing efficiency and closing more deals.

The best CRM for sales can vary depending on the specific needs and size of a business. Some popular choices include Salesforce, HubSpot CRM, and Pipedrive. Each CRM has its unique features and strengths, making it essential to choose the one that aligns best with the organization's sales goals.

The three primary types of CRM systems are operational CRM, analytical CRM and collaborative CRM.
Operational CRM which focuses on day-to-day customer-facing processes. Analytical CRM analyzes customer data for insights. Collaborative CRM facilitates communication and collaboration among various teams for enhanced customer relationship management. These types cater to different aspects of customer interaction and data analysis within an organization.

The four components of CRM, often referred to as the “4 C's,” are Customer, Company, Collaborator, and Competitor. These components focus on understanding and managing relationships with customers, evaluating internal company processes, collaborating with partners and suppliers, and assessing the competitive landscape to achieve a holistic view of customer relationship management.