What is the first thing that hits your brain when you hear the word ‘bugs'? Creepy, scary, disgusting? But we are not talking about the weird tiny insects crawling here and there. There's another equally disturbing bug that web developers hate universally.
Digitally, bugs can be any fault in the design, specification, code, or requirement that creates issues and prevents tasks from running correctly. There are various synonyms for ‘bugs' in the web development world, such as ‘defects' or ‘faults,' ‘issues' or ‘glitches.' However, in the end, it doesn't matter what you call them; what matters is how you tackle them.
Fortunately, one can deal with website bugs with the help of bug-tracking tools or bug-reporting tools. You can easily report, manage, track or resolve bugs using these tools.
Read on to learn more about bugs, bug life cycle, how to report bugs, and what are some of the most popular bug tracking tools.
What is a Bug?
A software bug is an error or issue that results in incorrect or unexpected results in a product, software, website, or application. It occurs when the developer makes a mistake during the development of an application.
The tester is responsible for conducting thorough testing of a product or an application to find as many bugs as possible so that a quality product is delivered to the customer.
Understanding the bug life cycle before getting into the nits and grits of tracking and reporting a bug is crucial. So, let's first get started with the Bug Life Cycle.
Bug Life Cycle
A Bug life cycle covers the different states of the entire life of a bug, right from finding it to ultimately closing it. This cycle starts as soon as any new error or bug is found by a tester and ends when a tester closes it, assuring that it won't occur again.
How to Report Bugs?
Bug reports depend on which tool you are using for bug reporting. If you want to write a manual bug report, below is the sample of all points mentioned in a bug report. You can find many templates of bug reports as doc, pdf, or excel files in google search.
1. Sample Bug Report
Bug Name: Email functionality not working
Bug ID: If you are using a bug tracking tool, an id is created automatically; otherwise, you can create an id like 1001,1002.1001, A01, A02, etc.
Area Path: USERS menu > New Users (Where you found the bug)
Build Number: Version Number 1.01 (application version)
Severity: HIGH (High/Medium/Low) or 1 (severity of application how much impact in this bug in application )
Priority: HIGH (High/Medium/Low) or 1
Assigned to: Developer (Assignee developer who will work on that product)
Reported By: Your Name (tester name)
Reported On: Date (date of bug report)
Status: New/Open/Active (Depends on the Tool you are using)
Environment: Windows 10 Google chrome (Your system where you test applications)
Description: Email submit functionality not working when filling email and clicking to submit.
2. Steps To Reproduce
Expected Result: When the user fills in their email id and clicks on the submit button, the user email should be submitted in the database.
Save: After everything is fixed, you can save the testing result record in your document.
Bug Tracking Tools
A bug reporting or tracking tool is a software testing application that helps us record, report, and monitor bugs in software development projects. Bug tracking tools help you ensure that all the bugs get detected and then fixed. These tools can track problems and help team leads analyze the required actions to be taken to remove that bug.
Time to take a glimpse of some of the most popular bug-tracking tools.
7. Zoho Bug Tracker
There you go, folks! That was all about bugs, bug life cycle, bug tracking, and some of the best bug tracking tools for you to explore.
Remember, to implement bug tracking accurately within your organization, it’s pretty vital to consider your software requirements. First, weigh your requirements against the different bug-tracking tools available and then pick the best bug-tracking tool for your web application development. And don't forget to follow the best web development practices to get the best results possible.
Editor: Richa Sharma