Alternatives to HubSpot CRM: Expectations vs Reality

During the initial days of a business, handling customer data and information isn't that difficult. However, when your business starts to flourish and grow, you start getting more customers and hire more number of employees, information about gets dispersed across different data storage platforms.

Business growth is a great motivator and with it urges the need to manage and organize your data and information. Here the need for a CRM Customer Relationship Management system arises.

Well, there are a number of CRM software available in the market ranging from free to thousands of dollars per month.

To make your task easier in choosing the best CRM to match your business needs, we have compiled a list of the widely used CRM by most organizations.

The Benefits Of Using A CRM

Here are some of the benefits of using a CRM :

  • Organizing the customer data - CRM helps you to organize your data and keep them updated at all times. This helps you to keep track of all the activity that a customer had with your team. Talking about Sales, it helps them to efficiently follow the pipeline and drive the sales funnel smoothly.

  • Sales reporting - Track all your sales related activities in one place. Starting from meetings, emails sent, calls to clients, deals closed and many more to understand the team performance and make improvements to the process.

  • Prospect and customer segmentation - Helps you to focus on the right lead based on different metrics such as location, close date or deal size to better align to your organizational objectives.

  • Tracking your prospects - You should be able to track what your customers are checking on your website. This would help you to understand how to approach your prospects.

  • Automation of tasks - CRM helps you to automate your everyday tasks to make your processes more confined and thus saves time.


Here is the list of top 5 CRM for your business

Here is the list of CRMs based on reviews and the features they offer their clients.

  HubSpot Insightly ZOHO AgileCRM Pipedrive
Average Review 4.4/5 4.0/5 4.3/5 3.9/5 4.5/5
Total Reviews 697 265 120 584 1169
Pricing Free forever Free for 2 users, $15 per user per month Free for 10 users, $15 per user per month Free for 10 users, $15 per user per month $10 per user per month
Contacts Up to 1,000,000

Free up to 2,500

Free up to 50,000 Free up to 25,000 Unlimited
Data Storage


Free up to 200 MB Unlimited

1 GB per user

2 GB per user

Why to Choose HubSpot CRM ?

Hubspot CRM is one of the most popular CRM solution used by many organizations. It has a wide range of tools such as chat bots, live conversation, emails and there is also an inbox that is integrated with the Marketing, Sales and Customer Services so that the teams can view, manage , modify and reply to the conversations that happen. It also helps to automate your daily tasks by scheduling them as per your needs to free up your valuable time.

Here are the reasons to choose HubSpot CRM :

  • Managing the Sales Pipeline - HubSpot CRM provides a full view of the planned sales pipeline thus increasing sales efficiency.


  • Updating the Contact Details - All the contacts in the Hubspot CRM are tagged precisely to their corresponding records as soon as there is any update to them.

    contacts and companies

  • Assigning the Prospects to Team Members - HubSpot is smart enough to assign the prospects to the right team member whenever there is any alert form any messaging channel.


  • Setting up Reminders - HubSpot’s CRM helps the sales team to create reminders by date and time. 


  • Tracking your Prospects - HubSpot’s CRM can track any activity that happens on your web pages or landing pages and stores the data for your next action.


  • Effective team communication - As HubSpot CRM is integrated with marketing, sales and service departments, it helps in effective flow of communication.


  • Scheduling meetings- HubSpot lets you schedule all your meetings and appointments so that you can manage all your tasks at one place.


  • Workflows - You can setup your wokflows to automate the processes and manage your time efficiently. These helps to manage your task that has been planned and lets you setup your entire pipeline.

    bots and automation

  • Creation of Sales reports - CRMs allow your sales teams to collect and analyze data about their prospects and deals. This report helps them to better understand their performance related to sales pipelines, deals and contacts. Sales team can fetch relevant data from sales dashboard and reports to better analyze their efforts and can take necessary measures to improve their metrics.

    advanced reporting

Here is an infographic that shows the 5 benefits of using the Hubspot CRM.


Over to you

Well, probably that would help you out in selecting the right CRM that match your business needs and which you find to be most suitable for your organization and align to your organizational objectives.

Danish Wadhwa

Danish Wadhwa is a strategic thinker and an IT Pro, with more than 6 years of expertise in the digital marketing industry. He is more than a results-driven individual, who is well-versed in providing high-end technical support, optimizing sales and automating tools to stimulate productivity for businesses.

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